Effective Date: 01 January 2026

Last Updated: 13 January 2026

Dawn Till Dusk (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at Dawn Till Dusk, book a tour, or participate in our events.

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1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you (“Personal Data”).

• Identity Data: Name, date of birth, gender, and passport details (required for Nepalese trekking/cycling permits).
• Contact Data: Email address, phone number, and billing/shipping address.
• Health & Safety Data: Medical conditions, dietary requirements, and emergency contact details (essential for high-altitude safety).
• Financial Data: Payment details processed via secure third-party providers (e.g., Stripe/PayPal). We do not store your full credit card numbers.
• Technical Data: IP address, browser type, and usage data collected via cookies.

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2. Legal Basis for Processing (GDPR Compliance)

For users in the European Economic Area (EEA), we process your data based on:

• Performance of a Contract: To fulfill your tour booking or race entry.
• Legal Obligation: To comply with local government regulations regarding tourism and insurance.
• Consent: For marketing communications (which you may withdraw at any time).
• Legitimate Interests: To improve our services, prevent fraud, and ensure the security of our website.

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3. How We Use Your Information

We use your data to:

• Manage and confirm your travel arrangements and race registrations.
• Provide safety-critical information based on your health profile.
• Send trip updates, newsletters, and promotional offers (if opted-in).
• Improve our website experience through analytics.

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4. Data Sharing and Disclosure

We do not sell your personal data. We share your information only with:

• Local Partners: Hotels, local transport, and government permit offices (e.g., ACAP/TIMS).
• Service Providers: Email marketing platforms, payment processors, and hosting providers.
• Emergency Services: Medics or helicopter evacuation services in the event of an accident.

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5. International Data Transfers

Personal Data may be transferred to and processed in countries outside the EEA (such as Nepal) where data protection laws may differ. We ensure that such transfers are protected by appropriate safeguards, such as Standard Contractual Clauses (SCCs).

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6. Your Rights

Depending on your residency (GDPR or U.S. states like California), you have the following rights:

• Right to Access: Request a copy of the data we hold about you.
• Right to Deletion (“Right to be Forgotten”): Request that we erase your data.
• Right to Rectification: Correct inaccurate or incomplete information.
• Right to Opt-Out: U.S. residents may opt-out of the “sale” or “sharing” of personal info for targeted ads.
• Right to Lodge a Complaint: You may contact your local Data Protection Authority.

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7. Data Retention

We retain your information only as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your trip and for a period thereafter to satisfy legal, tax, or reporting requirements.

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8. Security Measures

We implement technical and organizational security measures, including SSL encryption and restricted access protocols, to protect your data from unauthorized access or breach.

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9. Cookies and Tracking

Our website uses cookies to personalize content and analyze traffic. You can manage your preferences through our Cookie Consent Banner or your browser settings.

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10. Contact Us

For questions regarding this privacy policy or to exercise your rights, please contact our Data Privacy Lead:

Dawn Till Dusk Email: marketing@nepalbiking.com

Address: Tinkune, Kathmandu, Nepal

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